Once payment is processed, your order is packed by the next working day. You will receive a “Your order is complete” email after your order is packed. A separate email with your tracking code, if any, will be sent to you, for tracking at www.singpost.com.sg (Singapore) or www.dhl.com.sg (international). You may check your junk folder should you never receive any email update from us. After which, another 3-5 days (normal mail), 2-4 days (registered mail) for the parcel to reach you.
For mobile devices such as phone and tablet, no known bug was found. For best shopping experience, use the latest version of Safari or google chrome on your desktop/laptop. There is bug which cannot be fixed if you were to use Internet Explorer or other browser.
Please be aware that orders from outside of Singapore may require you to pay import taxes upon receipt. Vivre Activewear is not responsible for paying any additional customs fees or taxes. DHL will require an additional handling charge.