Frequently Asked Questions

Can I collect my order from your stores?
Of course you can!

Self-collection is available at our retail stores. However, please allow 1-3 working days for your parcel to be packed and transferred to the selected store. We strongly encourage you to leave your contact number during checkout so that our retail staff can drop you a text notification when your parcel is ready for collection. Hence, immediate self-collection for online orders (i.e. before receiving a text notification from us) is strictly not available since we maintain a different inventory list for our online store.