Frequently Asked Questions

How to purchase a gift card?
We have 2 types of gift cards for you to choose from:

1. Digital Gift Card

Redeemable online
or at our physical stores.
An e-card
with the redemption code will be sent to your recipient of choice via email.

2. Physical Gift Card
Redeemable at
our physical stores only.
Available for over-the-counter purchases
at our stores based in Singapore only.

Is there a minimum amount?
1. Digital Gift Card:
Minimum
SGD30, to be purchased in denominations of SGD10.

2. Physical Gift Card:

Minimum
SGD50, to be purchased in denominations of SGD10.
What are the terms of use and expiry date of a gift card?
1. Digital Gift Card:
No expiry date.

2. Physical Gift Card:
Partial amount redemption is allowed.
In other words, if SGD100 is loaded into the gift card on 01 June 2020, this SGD100 need not be utilised fully in one single transaction/purchase.
The gift card will expire 12 months from date of last use. For instance, if a gift card is purchased on 01 June 2020, and a partial amount was used on 10 July 2020,
the expiry date of this gift card as at 10 July 2020 is on 09 July 2021, and will extend by another 12 months so long as the next utilisation of the gift card is before 09 July 2021. 

How do I use my gift card?
1. Digital Gift Card:
Online - key in the redemption code
during checkout
In Stores - present the redemption code to our retail staff when making payment

2. Physical Gift Card:

Present the physical gift card to our retail staff who will need to scan the barcode
reflected on the gift card for valid use.