1) Wash your apparels in a washing machine in cool water. A full cycle of wash/rinse/spin works well. Do not attempt to hand-wash as washing technique varies.
2) For bright color apparels, it is strongly encouraged to wash them separately from light colored clothing for the first wash.
3) All other colors should be machine washed in a laundry net at low temperature.
4) Separate them in a laundry net to prevent cotton fluff, Velcro or zippers getting on the delicate performance fabric.
5) Strictly avoid detergents that contains bleach and fabric softeners. Do not spot-clean with solvents. Use only mild powered detergents. This will prevent color stain and fades, and will increase the lifespan of your garment.
6) Do not soak your apparels in water/detergent for prolonged period. There’s no need to soak overnight or more than an hour.
7) Hang dry inside out or tumble-dry at low speed and temperatures. Do not iron. Do not use steam.
When in doubt, refer to care label* on the apparel.
*Machine wash cold/Gentle cycle/Wash dark colour separately/Do not bleach/Tumble dry.
To best maintain your cork yoga mat and block, we recommend cleaning the cork surface with a damp cloth and airing it out after every practice! Some sun will also help eliminate any moisture in your cork yoga mat.
1) You should wash your towel mat after every 1-5 times of usage, depending on the sweat level and setting.
2) Spray mild soap and gently scrub away dirt with a sponge or cloth.
3) For machine wash, it is recommended to wash the towel mat alone (without other garment as the rubber base might cause abrasion to other apparels).
4) Hang mat to dry (no dryer) thoroughly.
Items that were sold at marked down prices are not eligible for exchanges or returns.
Please note that the customer will be responsible for the shipping costs for exchanging the item(s) to Vivre Activewear and must take reasonable care to ensure that the products are not damaged during their return.
Exchanges The fastest way to ensure you get what you want is to exchange at our physical stores. (Applicable for customers stationed in Singapore & limited to item available in the store)
Please exchange it within 30 days from date of purchase.
Returns (For oversea customers) We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us email@example.com. If your return is accepted, follow the below instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Kindly mail the item back to the bolded address below via a track-able mailing method and retain the receipt/tracking number until you have received a confirmation from us regarding the receipt of your parcel.
18 Sin Ming Lane, Midview City, #03-09 Singapore 573960
We will issue coupon code base on original price of apparel for successful return. This coupon code has a 3-month validity period. The coupon code is not eligible for any running discount/promotion.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds Refund may be considered on a case by case basis.
For example, we will refund for item/order that we cannot fulfilled. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*Refund is only applicable for online orders as we are unable to issue refund for transactions made in physical stores.