Once payment is processed, your order is packed by the next working day. You will receive a “Your order is complete” email after your order is packed. A separate email with your tracking code, if any, will be sent to you, for tracking at www.singpost.com.sg (Singapore) or www.dhl.com.sg (international). You may check your junk folder should you never receive any email update from us. After which, another 3-5 days (normal mail), 2-4 days (registered mail) for the parcel to reach you.
Once payment is processed, your order is usually ready for pick up by the next delivery day. You will receive a “Your order is complete” email as confirmation. You may check your junk folder should you never receive any email update from us. Kindly quote your order number for collection at our store. We will usually verify with the email sent by us.
For mobile devices such as phone and tablet, no known bug was found. For best shopping experience, use the latest version of Safari or google chrome on your desktop/laptop. There is bug which cannot be fixed if you were to use Internet Explorer or other browser.
Track your parcel with the tracking code provided at www.singpost.com.sg. If no tracking code is available, read here for more information. Contact us at [email protected]to let us know so we can keep track of it together.