Shipping Information

We work almost everyday except weekends and public holidays. Please allow 1-2 working days for processing before your order is shipped.

I. Ninja Van

Free Ninja Van delivery for all orders above SGD 80. It takes 1-3 delivery day, usually faster than Singpost due to our work flow.

You may also opt for Ninja Van delivery at SGD 3 top up. Below is a tracking sample by Ninja Van. It is very detailed.

Tracking code will be NVSGVIVRE0000{order number}. For example, if your order number is 18726, the tracking code is NVSGVIVRE000018726.

II. Singpost Mailing

Free Singpost non-registered mail for all orders. (4-7 delivery days, no tracking code, parcel loss is at buyer’s risk)

III. Store Pickup

Store pickup is available at our retail stores for free.

I. Shipping information

We currently provide free standard international shipping worldwide. You may opt to top up USD 8 to ship via DHL.

Free DHL is available for orders above USD 68.

DHL takes 1-3 working days for your parcel to reach you and standard international shipping takes 7-14 working days.

Tracking will be done at www.singpost.com or www.dhl.com.sg

II. Import Taxes (US/Hong Kong/Australia)

There is no import tax for USA, Hong Kong and Australia* as we shipped from Singapore.

*No import tax for Australia for orders under AUD 1000.

II. Import Taxes (International)

Please be aware that orders from outside of Singapore may require you to pay import taxes upon receipt.

Vivre Activewear is not responsible for paying any additional customs fees or taxes.

DHL will require an additional handling charge.

III. P.O. Boxes or Rural Postal Codes

Shipping to P.O. Boxes or rural postal codes can only be sent via Singpost.

IV. DHL V SINGPOST

DHL

  • The parcel is able to reach you faster.
  • DHL will pay the taxes/fees for you at the Customs first.
  • For this service, they will charge you handling fees.
  • Able to track parcel very accurately.

Standard International Shipping

  • You may have to pay directly to your Customs for taxes/fees.
  • Reliability of shipment will depend on your National Post.
  • Can only know the following tracking processes once the parcel is out of Singapore.
    • Handed over to your country.
    • Failed delivery attempt.
    • Delivered.