<div class="return-policy">
<h2>Not Vibing with Your Item? No Stress!</h2>
<p>We totally get it—sometimes it’s not the right match for your vibe. No worries! Just make sure your item ticks all the boxes below, and we’ll hook you up.</p>
<h2>Return Criteria</h2>
<p>To qualify for a return, your item needs to:</p>
<ul>
<li>Be in pristine shape—original tags and packaging still on.</li>
<li>Stay unworn, unwashed, and unaltered (keep it fresh!).</li>
<li>Be sent back within 30 days of purchase—don’t snooze on it!</li>
<li>Not be a final sale item (those end in $x.90—no dice!).</li>
<li>Have a discount of 15% or less applied (Sparks 30% discount? Still good!).</li>
<li>Not have used store credit to snag it.</li>
<li>Logo peel? No sweat! DM us with your order number, item, and a pic for a $10 store credit.</li>
</ul>
<p><strong>Heads-up:</strong> If it doesn’t check all these, we can’t take it back.</p>
<h2>Return Process (Local &amp; International)</h2>
<p>Ready to send it back? You’ve got 30 days from purchase (final sale items excluded). Here’s the flow:</p>
<ul>
<li class="li1">
<span class="s1"></span>You handle return shipping costs—hang onto that tracking number!<br>
</li>
<li class="li1">A $10 restock fee applies if you’re returning an item received through an exchange or if the return is sent back more than 2 weeks after approval. This helps us keep things moving smoothly!<br><meta charset="UTF-8">
</li>
<li class="li1">
<span class="s1"></span>Kick things off at <a href="https://vivreactivewear.com/account"><span class="s2">vivreactivewear.com/account</span></a> under “Initiate Return.”</li>
<li class="li1">
<span class="s1"></span>Eyeing an <strong>exchange</strong>? Singapore &amp; Malaysia addresses only, please! In the note, let us know what you’re vibing with (e.g., “want surge, black, size 4”). We’ll check stock when your return lands—due to system limits, we can’t reserve items. If it’s available, we’ll swap it out; if not, or if you’re outside SG/MY, we’ll hook you up with store credit instead.<br>Follow the steps in our return email once approved.</li>
<li class="li1">
<span class="s1"></span>Store credit matches what you paid. </li>
<li class="li1">
<span class="s1"></span>Use your credit to grab whatever you want later—free shipping’s on us!<br>
</li>
</ul>
<p><strong>Note:</strong> Exchanges depend on stock—so fingers crossed!</p>
<h2>Got a Defective Item or Wrong Order?</h2>
<p>Whoops—our bad! Check your gear when it lands and DM us pronto if it’s defective, damaged, or just not right. We’ll sort it fast to keep you moving.</p>
<h2>Refunds? Not Yet</h2>
<p>FYI: We’re sticking to store credit for now—no cash refunds on the table!</p>
<h2>Gift Cards</h2>
<p>Gift cards are locked in—no returns or swaps, so choose something dope!</p>
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