Country	Shipped by	Shipping Cost (Estimated)	Minimum Purchase for Free Shipping (Estimated)	Shipping Duration
Singapore	Ninja Van	$4	$50	1-3 working days*
Malaysia	Ninja Van	MYR 11	MYR 110	3-6 working days
Hong Kong	DHL	HKD 288	NA	1-2 working days
Taiwan	DHL	TWD 1180	NA	2-4 working days
Brunei	DHL	SGD 50	NA	3-7 working days
Philippines**	DHL	PHP 2100	NA	2-4 working days

 

Singapore

I. Ninja Van (1-3 working days)*

Pickup is done every Monday & Friday except public holiday.

Tracking link will be provide in "A shipment from order is on the way" email.

Instruction such as ‘Leave in riser if nobody is at home’ etc can be left in note. Unfortunately, we are sorry to say that time slot request is not accepted by Vivre at the moment. Should the first delivery fails, there will be 2 more free attempts by the ninjas, usually at different time slot.

All returned parcels will be placed in warehouse for your pickup.

*psst: Please allow a longer allowance during peak season such as Vivre online sale, Singapore’s sale, Christmas period etc as the ninjas are having a hard time teleporting around the island. 

II. Warehouse Pickup (Ready for collection during work days)

Store pickup is available at warehouse for free. You will receive an email notification that it's ready for collection.

Will not be available during off season.

III. Same Night Delivery*

Order by 3pm and get your parcel delivered by 10pm for $10.

The parcels will be left at your door/riser. A text message will be sent when we are on the way and after drop off.

There’s only one attempt by this courier service. If delivery failed due to restricted access etc, we will send your parcel via Ninja Van (2-4 working days) and there’s no refund for this same night delivery charge.

You may also wish to drop a note to use the doorbell if you prefer to receive it personally anytime between 6pm to 10pm.

*This delivery will not appear at checkout if team Vivre is not available.

Malaysia

I. Ninja Van

Tracking link will be provide in "A shipment from order is on the way" email  

Instruction such as ‘Leave in riser if nobody is at home’ etc can be left in note. Unfortunately, we are sorry to say that time slot request is not accepted by Vivre at the moment. Should the first delivery fails, there will be 2 more free attempts by the ninjas, usually at different time slot.

All returned parcels will be redelivered at a $7 fee if it's due to data entry error.

II. No Import Cost

Vivre will be absorbing all import taxes for parcels sending to Malaysia. You do not have to pay anything extra.

Rest of World*

Tracking will be done at www.dhl.com.sg

I. Import Taxes (US/Hong Kong/Brunei/Australia)

There is no import tax for USA, Hong Kong, Brunei and Australia* as we shipped from Singapore.

*No import tax for Australia for orders under AUD 1000.

II. Import Taxes (International)

Please be aware that orders from outside of Singapore may require you to pay import taxes upon receipt.

Vivre Activewear is not responsible for paying any additional customs fees or taxes.

DHL will require an additional handling charge.

III. P.O. Boxes or Rural Postal Codes

We are unable to ship to address with P.O. boxes or rural postal code. In this case, we will do a full refund of the order.

IV. Countries available for international shipping**

The above information only applies to the following countries. 

Brunei, China, Hong Kong SAR, Indonesia, Macao SAR, Philippines, Thailand, Vietnam, Australia, New Zealand, Taiwan (ROC)

VII. All other countries

Due to high shipping cost, import tax and risk, we may not be shipping to all other countries unless payment is done via bank transfer. You may wish to contact us should you still wish to purchase.