Shipping Information
Local
Singapore standard
Free every order
Timing1–3 working days
PickupMon & Fri, cut-off 7 AM
CarrierNinja Van + tracking
Singapore same-night
SGD$15 per order
Order by12 PM
Delivered by1 AM
CarrierOur team or Grab
TrackingNo — direct delivery
NoteResidential only, 1 attempt
Regional & international
Malaysia
Free every order
Timing3–6 working days
PickupMon & Fri, cut-off 7 AM
CarrierNinja Van + tracking
International
SGD$50 flat rate
CoversHK, Indonesia, Brunei, Taiwan, Philippines
Timing1–2 working days
CarrierDHL + tracking
USA
SGD$100 flat rate
Timing1–3 working days
CarrierDHL + tracking
Good to know
Standard cut-off is 7 AM — order before then and it ships same day.
Same-night cut-off is 12 PM. One delivery attempt only — if missed, we reschedule. Gated condo with no access counts as a failed attempt.
Standard shipping includes a Ninja Van tracking link via email. Same-night has no tracking.
International orders may incur local import fees — these are not covered by us.
No PO Boxes — residential or commercial addresses only.
Ninja Van and DHL may experience delays during peak periods. Check your tracking link or reach out to us.
Got a question? Tap the chat bubble at the bottom right — VibeBot can check your order status, delivery estimate, and more right now.