Local
Singapore standard
Free every order
Timing1–4 working days
PickupDaily, cut-off 7 AM
CarrierSPX Express + tracking
Singapore same-night
SGD$15 per order
Order by12 PM
Delivered by1 AM
CarrierOur team or Grab
TrackingNo — direct delivery
NoteResidential only, 1 attempt
Regional & international
Malaysia
Free every order
Timing3–6 working days
PickupMon & Fri, cut-off 7 AM
CarrierNinja Van + tracking
International
SGD$50 flat rate
CoversHK, Indonesia, Brunei, Taiwan, Philippines
Timing1–2 working days
CarrierDHL + tracking
USA
SGD$100 flat rate
Timing1–3 working days
CarrierDHL + tracking
Good to know
Standard cut-off is 7 AM — order before then and it ships same day.
Same-night cut-off is 12 PM. One delivery attempt only — if missed, we reschedule. Gated condo with no access counts as a failed attempt.
Standard shipping includes an SPX Express tracking link via email. Same-night has no tracking.
International orders may incur local import fees — these are not covered by us.
No PO Boxes — residential or commercial addresses only.
SPX Express, Ninja Van, and DHL may experience delays during peak periods. Check your tracking link or reach out to us.
Got a question? Tap the chat bubble at the bottom right — Vivre Assist can check your order status, delivery estimate, and more right now.
.shipping-policy {
max-width: 900px;
margin: 20px auto;
padding: 20px;
font-family: 'Instrument Sans', sans-serif;
color: #0b0b0b;
line-height: 1.6;
}
.section-label {
font-size: 10px;
font-weight: 600;
text-transform: uppercase;
letter-spacing: 0.1em;
color: #888;
margin: 2.5rem 0 0.85rem;
}
.section-label:first-child {
margin-top: 0;
}
.ship-grid {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
gap: 14px;
margin-bottom: 0.5rem;
}
.ship-card {
background: #fff;
border: 1px solid #d3d3d3;
border-top: 3px solid #0b0b0b;
border-radius: 4px;
padding: 1.4rem 1.25rem 1.25rem;
}
.zone-title {
font-family: 'Instrument Sans', sans-serif;
font-size: 10px;
font-weight: 600;
color: #888;
margin: 0 0 8px;
text-transform: uppercase;
letter-spacing: 0.08em;
}
.zone-cost {
font-family: 'Epilogue', sans-serif;
font-size: 26px;
font-weight: 400;
color: #0b0b0b;
margin: 0 0 16px;
line-height: 1.2;
padding-bottom: 16px;
border-bottom: 1px solid #d3d3d3;
}
.zone-cost span {
font-family: 'Instrument Sans', sans-serif;
font-size: 11px;
color: #888;
font-weight: 400;
margin-left: 4px;
}
.zone-row {
display: flex;
justify-content: space-between;
align-items: flex-start;
font-size: 12px;
padding: 7px 0;
border-bottom: 1px solid #f0f0f0;
color: #888;
gap: 12px;
}
.zone-row:last-child {
border-bottom: none;
padding-bottom: 0;
}
.zone-row strong {
color: #0b0b0b;
font-weight: 500;
text-align: right;
max-width: 60%;
}
.notes-card {
background: #fff7f2;
border-radius: 4px;
border: 1px solid #f0d9cc;
padding: 1.25rem;
margin-bottom: 1.5rem;
}
.note-row {
display: flex;
gap: 10px;
font-size: 12px;
color: #0b0b0b;
padding: 8px 0;
border-bottom: 1px solid #f0d9cc;
line-height: 1.6;
}
.note-row:first-child {
padding-top: 0;
}
.note-row:last-child {
border-bottom: none;
padding-bottom: 0;
}
.note-dot {
width: 4px;
height: 4px;
border-radius: 50%;
background: #0b0b0b;
margin-top: 8px;
flex-shrink: 0;
}
.vibebot-cta {
font-size: 12px;
color: #888;
margin: 0;
}
