Shipping Information

Local

Singapore standard

Free every order

Timing1–3 working days
PickupMon & Fri, cut-off 7 AM
CarrierNinja Van + tracking

Singapore same-night

SGD$15 per order

Order by12 PM
Delivered by1 AM
CarrierOur team or Grab
TrackingNo — direct delivery
NoteResidential only, 1 attempt

Regional & international

Malaysia

Free every order

Timing3–6 working days
PickupMon & Fri, cut-off 7 AM
CarrierNinja Van + tracking

International

SGD$50 flat rate

CoversHK, Indonesia, Brunei, Taiwan, Philippines
Timing1–2 working days
CarrierDHL + tracking

USA

SGD$100 flat rate

Timing1–3 working days
CarrierDHL + tracking

Good to know


Standard cut-off is 7 AM — order before then and it ships same day.

Same-night cut-off is 12 PM. One delivery attempt only — if missed, we reschedule. Gated condo with no access counts as a failed attempt.

Standard shipping includes a Ninja Van tracking link via email. Same-night has no tracking.

International orders may incur local import fees — these are not covered by us.

No PO Boxes — residential or commercial addresses only.

Ninja Van and DHL may experience delays during peak periods. Check your tracking link or reach out to us.

Got a question? Tap the chat bubble at the bottom right — Vivre Assist can check your order status, delivery estimate, and more right now.